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If you have questions, comments, or complaints about your precious metal refining order please contact our customer service department using the form below.

Questions and comments are responded within 24 hours. If you have a complaint or a concern with our service, we will do everything in our power to resolve the issue within 48 hours.

You may also contact us at our toll-free number 1-800-882-7729.

ABSOLUTELY NO WALK-INS, BY APPOINTMENT ONLY